📄 Complaints Book

In accordance with Portuguese law, Lucci provides consumers with access to the Electronic Complaints Book.

If you wish to submit a complaint or request additional information, you may do so through the official portal:

👉 Access the Electronic Complaints Book

Customer Support Contacts

For any questions, please use our contact form available on the website.

• Address: address provided by our customer support team

We are always available to resolve any situation as quickly and fairly as possible. Before submitting a complaint, we invite you to contact us directly so that we can find an immediate solution.